Privacy Policy

Last updated: July 20, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shopcandify.com (the "Site," "we," "us," or "our").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, what site referred you here, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using:

• Cookies — data files placed on your device, often including an anonymous identifier
• Log files — track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and date/time stamps
• Web beacons, tags, and pixels — electronic files that record how you browse the Site

When you make or attempt to make a purchase, we collect your name, billing address, shipping address, email address, phone number, and payment information. We refer to this as "Order Information." Payment processing itself is handled securely through Shopify's payment infrastructure — we do not directly store your full payment card details.

Together, Device Information and Order Information make up "Personal Information" in this policy.

Cookie Consent

When you first visit the Site, you'll see a cookie consent banner allowing you to Accept or Reject non-essential cookies. Rejecting does not prevent essential cookies required for the Site to function (such as those needed for your shopping cart), but does limit optional cookies used for analytics or personalization. You can change your preference at any time by clearing your browser's local storage for this Site and revisiting.

How We Use Your Personal Information

We use Order Information to fulfill orders placed through the Site, including processing payment, arranging shipping, and providing invoices/order confirmations. We also use Order Information to:

• Communicate with you about your order
• Screen orders for potential risk or fraud
• Send you information about our products or promotions, where you've opted in to receive it

We use Device Information to help screen for fraud and to improve and optimize the Site — for example, understanding how customers browse and interact with it.

Email and SMS Marketing

If you sign up for email or SMS updates from us, we use third-party marketing platforms to send these communications and manage your subscription preferences. You can unsubscribe at any time using the link in any marketing email, or by replying STOP to any marketing text message.

Sharing Your Personal Information

We share your Personal Information with select third parties who help us operate the Site and fulfill orders, including:

• Shopify, which powers our online store — you can read Shopify's privacy policy at shopify.com/legal/privacy
• Email/SMS marketing platforms, used to send communications you've opted into
• A live chat provider, used to support customer inquiries in real time
• Shipping carriers, to deliver your order

We may also share Personal Information to comply with applicable laws, respond to a subpoena or lawful request, or otherwise protect our legal rights.

We do not sell your Personal Information to third parties for their own marketing purposes.

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we've collected, request deletion of your information, and opt out of the sale of personal information (noting again that we do not sell personal information). To exercise these rights, contact us using the information below.

If you are a resident of the European Economic Area (EEA), UK, or another jurisdiction with similar data protection laws, you have the right to access, correct, update, or delete the personal information we hold about you. We process your information to fulfill contracts with you (such as an order placed through the Site) or to pursue our legitimate business interests as described above. If you are located outside the country where our servers or service providers are based, your information may be transferred internationally, including to the United States.

Wherever you're located, you can contact us at any time to ask what personal information we hold about you or to request its correction or deletion.

Data Retention

We retain your Order Information for as long as necessary to fulfill the purposes described in this policy, including any applicable legal, tax, or accounting requirements.

Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise any of the rights described above, please contact us at:

Email: info@shopcandify.com
Phone: 216.250.2651